Oxahost incident

Timing out connection to .CI domains whois server

Minor Resolved View vendor source →

Oxahost experienced a minor incident on March 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2024, 01:34 PM UTC
Resolved
Mar 20, 2024, 01:34 PM UTC
Duration
—
Detected by Pingoru
Mar 20, 2024, 01:34 PM UTC

Update timeline

  1. resolved Mar 20, 2024, 01:34 PM UTC

    Type: Incident Duration: 17 days Affected Components: Domains API & Billing Mar 20, 17:34:00 GMT+0 - Identified - We have identified that the problem is general across all .CI domains, indicating a broader issue with NCI .CI whois server. Next Steps 1. Continue monitoring the situation for any changes. 2. Collaborate with NCI to resolve the issue. 3. Provide regular updates on the status of the incident. Mar 25, 09:34:00 GMT+0 - Resolved - Problem is now resolved by NIC CI tech team. Registrations and Whois are back online. Mar 20, 13:34:00 GMT+0 - Investigating - Issue We are currently experiencing timeouts when attempting to connect to the whois server for .CI domains. Impact * Users may experience delays or failures when performing whois lookups for .CI domains. * This may impact our ability to provide accurate domain registration information for .CI domains.