Oxahost incident

Infrastructure Enhancement: Routers and Firewalls Upgrade / Addition of New Internet Provider Uplink Failover

Minor Resolved View vendor source →

Oxahost experienced a minor incident on June 24, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2024, 12:30 AM UTC
Resolved
Jun 24, 2024, 12:30 AM UTC
Duration
Detected by Pingoru
Jun 24, 2024, 12:30 AM UTC

Update timeline

  1. resolved Jun 24, 2024, 12:30 AM UTC

    Type: Maintenance Duration: 2 hours Affected Components: DC2: Mannouba-Tunisia Jun 24, 00:30:01 GMT+0 - Identified - Maintenance is now in progress Jun 24, 00:30:00 GMT+0 - Identified - We will be conducting scheduled maintenance to upgrade our routers and firewalls in the Mannouba datacenter, specifically in Rack 1 and Rack 2\. This essential upgrade will enhance the security and performance of our network infrastructure. **Impact:** During this maintenance window, there may be a potential downtime of approximately 10 to 30 minutes. Some services hosted on our network might be temporarily unavailable during this period. **Main Upgrades:** * Upgrading the firmware of our routers and firewalls to improve network security. * Adding a new internet provider for uplink failover from Orange Tunisia. We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to improve our services. If you have any questions or need further assistance, please contact our support team. Thank you for your cooperation. **Oxahost Team** Jun 24, 01:24:59 GMT+0 - Completed - We are pleased to inform you that the scheduled maintenance has been successfully completed. The total downtime was only 5 minutes, from 01:47 to 01:52 (UTC+1). Thank you for your patience and understanding.