Oxahost incident

Some VPS are unreachable on COMPUTE7

Minor Resolved View vendor source →

Oxahost experienced a minor incident on August 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2024, 09:06 AM UTC
Resolved
Aug 10, 2024, 09:06 AM UTC
Duration
Detected by Pingoru
Aug 10, 2024, 09:06 AM UTC

Update timeline

  1. resolved Aug 10, 2024, 09:06 AM UTC

    Type: Incident Duration: 6 hours and 3 minutes Affected Components: Virtual Private Servers, DC2: Mannouba-Tunisia Aug 10, 15:08:53 GMT+0 - Resolved - After closely monitoring the services for a period of 5 hours, we are pleased to confirm that the system is stable with no further issues detected. We are confident that the situation has been fully resolved, and we are closing this incident. Should any concerns arise, please don't hesitate to reach out to our support team. Thank you for your patience and understanding. Aug 10, 09:06:00 GMT+0 - Investigating - We are currently investigating this incident. Aug 10, 09:49:00 GMT+0 - Monitoring - We identified a hardware failure within the hypervisor, which has since been replaced by our data center engineers. All services are now fully operational, and we are actively monitoring the situation to ensure continued stability.