Ownr incident

Delays Processing Nuans Reports

Critical Resolved View vendor source →

Ownr experienced a critical incident on June 3, 2024 affecting NUANS, lasting 8h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 01:00 PM UTC
Resolved
Jun 03, 2024, 09:54 PM UTC
Duration
8h 53m
Detected by Pingoru
Jun 03, 2024, 01:00 PM UTC

Affected components

NUANS

Update timeline

  1. identified Jun 03, 2024, 01:00 PM UTC

    Please be advised, recent changes to the Nuans platform have resulted in failures processing Nuans reports. We are actively working to resolve the issue. Customers with an urgent incorporation request can still proceed with numbered incorporations or by uploading a Nuans report purchased outside of Ownr.

  2. resolved Jun 03, 2024, 09:54 PM UTC

    The outage has been resolved and Nuans reports are now being processed along normal timelines.