Ownr incident

Error Processing Nuans Reports

Critical Resolved View vendor source →

Ownr experienced a critical incident on July 23, 2024 affecting NUANS, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 02:43 PM UTC
Resolved
Jul 23, 2024, 06:48 PM UTC
Duration
4h 5m
Detected by Pingoru
Jul 23, 2024, 02:43 PM UTC

Affected components

NUANS

Update timeline

  1. investigating Jul 23, 2024, 02:43 PM UTC

    Due to an outage with the Nuans Platform, we are currently unable to process requests for Nuans reports. We are communicating with their team to resolve the issue and will provide an update once we have more information. This will affect named incorporation requests for companies based in Alberta and Ontario (for corporations registering both provincially and federally).

  2. resolved Jul 23, 2024, 06:48 PM UTC

    The incident has been resolved and all outstanding Nuans reports have now been processed.