Ownr incident

Delays Processing GST/HST and Payroll Account Registrations

Critical Resolved View vendor source →

Ownr experienced a critical incident on January 15, 2025 affecting CRA Web Services, lasting 11d 22h. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2025, 04:35 PM UTC
Resolved
Jan 27, 2025, 03:27 PM UTC
Duration
11d 22h
Detected by Pingoru
Jan 15, 2025, 04:35 PM UTC

Affected components

CRA Web Services

Update timeline

  1. identified Jan 15, 2025, 04:35 PM UTC

    The CRA is currently experiencing an outage with their Business Registrations Online portal. This will prevent GST/HST and Payroll account registrations from being completed. Customers should expect significant delays with these requests.

  2. resolved Jan 27, 2025, 03:27 PM UTC

    This incident has been resolved.