Ownr experienced a critical incident on February 28, 2025 affecting NUANS, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
NUANS
Update timeline
- investigating Feb 28, 2025, 10:13 PM UTC
We are currently experiencing issues processing requests for Nuans Reports. This will affect named corporation requests for Federal Corporations, Alberta Corporations, and Ontario Corporations. You can still proceed with your incorporation either by uploading a Nuans Report purchased outside of Ownr, or by switching to a numbered incorporation.
- resolved Mar 01, 2025, 01:35 AM UTC
Nuans functionality has been restored. Any previously submitted requests have now been completed and affected customers can now proceed with their incorporation.