Own Outage History
Own is up right nowPingoru has recorded 14 incidents for Own: 10 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 67 of 744 (9%) |
| June 2026 | 1 | 51 of 720 (7%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 2 | 12 of 744 (2%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 563 (0%) |
Incidents, newest first
Major August 22, 2026 Service disruption in CA4 Azure 6h 6m CA4 (Backup & Recover)
Started Aug 22, 2026, 11:00 AM UTC· resolved Aug 22, 2026, 05:06 PM UTC
- identified Aug 22, 2026, 11:00 AM UTC
We experience service disruption for backups and jobs in CA4
- resolved Aug 22, 2026, 05:06 PM UTC
This incident has been resolved.
Minor August 4, 2026 Product UI degradation 6h 13m HIPAA4 (Backup & Recover), HIPAA4 (Archive), HIPAA4 (Data Mask & Seed), CA4 (Backup & Recover) and 5 more
Started Aug 04, 2026, 05:30 AM UTC· resolved Aug 04, 2026, 11:43 AM UTC
- investigating Aug 04, 2026, 05:30 AM UTC
Customers may currently experience disruptions to the user interface of our products. Backups, scheduled jobs, and API traffic are not impacted and continue to operate normally. We are actively working to restore the UI to full service and will provide updates as the situation progresses.
- investigating Aug 04, 2026, 07:38 AM UTC
We are currently investigating this incident.
- monitoring Aug 04, 2026, 08:00 AM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 04, 2026, 11:43 AM UTC
This incident has been resolved.
Notice June 21, 2026 CA4 - Archive Service Outage Impacting Archive services and UI Access 8h 2m CA4 (Archive)
Started Jun 21, 2026, 08:45 AM UTC· resolved Jun 21, 2026, 04:47 PM UTC
- investigating Jun 21, 2026, 08:45 AM UTC
We are currently investigating this incident. Customers may experience high latency while using archive on azure ca4
- investigating Jun 21, 2026, 11:04 AM UTC
We're currently experiencing an issue affecting the Archive service. Customers may be unable to search archived data and the UI is not available access or manage archive policies, and perform related operations. We are continuing to work on a fix for this incident.
- monitoring Jun 21, 2026, 04:25 PM UTC
The incident has been resolved. We are closely monitoring the service to verify its full recovery.
- resolved Jun 21, 2026, 04:47 PM UTC
This incident has been resolved.
Minor May 29, 2026 [Hipaa4] [Archive] Upstream Azure Outage Causing Service Degradation 4d 14h HIPAA4 (Archive)
Started May 29, 2026, 05:04 AM UTC· resolved Jun 02, 2026, 07:04 PM UTC
- investigating May 29, 2026, 05:04 AM UTC
We are currently investigating this incident.
- identified May 29, 2026, 05:58 PM UTC
We are investigating reports of degraded service. Upstream provider (Microsoft Azure) is reporting an active incident, and we are assessing impact on our services. Next update in 30 minutes.
- identified May 29, 2026, 06:00 PM UTC
Root cause identified: an active Microsoft Azure incident is impacting upstream dependencies for our services. We are assessing scope and affected components.
- monitoring May 29, 2026, 10:22 PM UTC
Microsoft Azure has confirmed a datacenter power outage as the source. Elastic Cloud (hosted on Azure) is degraded, which is impacting our cluster performance. Customer-facing services are not affected at this time. We are waiting on Elastic Cloud to confirm recovery
- identified May 29, 2026, 10:24 PM UTC
Microsoft Azure has confirmed a datacenter power outage as the source. Elastic Cloud (hosted on Azure) is degraded, which is impacting our cluster performance. Customer-facing services are not affected at this time. We are waiting on Elastic Cloud to confirm recovery
- monitoring May 30, 2026, 09:35 PM UTC
The search service has been restored to full capacity. Working with Elastic support, we completed the recovery actions and the cluster is healthy. Background rebalancing across the cluster is still in progress. We are monitoring until it completes.
- resolved Jun 02, 2026, 07:04 PM UTC
The Archive search service is fully restored. The upstream Microsoft Azure outage has been resolved, our Elastic Cloud cluster is healthy, and rebalancing is complete. No customer action is required. Thank you for your patience.
Minor April 1, 2026 Degradation in email notification service – Overall
Started Apr 01, 2026, 10:00 AM UTC· resolved Apr 01, 2026, 10:00 AM UTC
No vendor updates were posted for this incident.
Minor February 17, 2026 Salesforce Disruption Impacting Own Recover (Primarily US Regions) – Overall
Started Feb 17, 2026, 03:11 AM UTC· resolved Feb 17, 2026, 03:11 AM UTC
No vendor updates were posted for this incident.
Minor January 28, 2026 US2 Archive package unavaliable – Overall
Started Jan 28, 2026, 09:19 AM UTC· resolved Jan 28, 2026, 09:19 AM UTC
No vendor updates were posted for this incident.
Major January 18, 2026 [CA1,CA4] Archive console is down – Overall
Started Jan 18, 2026, 10:04 AM UTC· resolved Jan 18, 2026, 10:04 AM UTC
No vendor updates were posted for this incident.
Minor November 18, 2025 Some backups are experiencing Blockchain Verify degragation – Overall
Started Nov 18, 2025, 07:30 PM UTC· resolved Nov 18, 2025, 07:30 PM UTC
No vendor updates were posted for this incident.
Minor November 17, 2025 Production Services Dashboard Loading Issues in APP1 – Overall
Started Nov 17, 2025, 04:28 PM UTC· resolved Nov 17, 2025, 04:28 PM UTC
No vendor updates were posted for this incident.
Minor October 24, 2025 CA1 backups failing – Overall
Started Oct 24, 2025, 01:15 AM UTC· resolved Oct 24, 2025, 01:15 AM UTC
No vendor updates were posted for this incident.
Minor October 22, 2025 US2 service disruption – Overall
Started Oct 22, 2025, 02:30 AM UTC· resolved Oct 22, 2025, 02:30 AM UTC
No vendor updates were posted for this incident.
Major October 20, 2025 AWS outage, potential service disruption – Overall
Started Oct 20, 2025, 08:36 AM UTC· resolved Oct 20, 2025, 08:36 AM UTC
No vendor updates were posted for this incident.
Minor October 9, 2025 US2 - Users gets error 500 when attempting to login – Overall
Started Oct 09, 2025, 04:01 PM UTC· resolved Oct 09, 2025, 04:01 PM UTC
No vendor updates were posted for this incident.