Owens CC experienced a notice incident on September 16, 2021 affecting Phone System, lasting 4d. The incident has been resolved; the full update timeline is below.
Affected components
Phone System
Update timeline
- investigating Sep 16, 2021, 05:33 PM UTC
We are currently working with Telesystems on the issue.
- investigating Sep 16, 2021, 05:34 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 16, 2021, 06:19 PM UTC
ITS worked with our local provider to restore service. We are monitoring the service to ensure all is functioning as expected.
- identified Sep 16, 2021, 08:28 PM UTC
Our inbound calls have stopped again. Working with our provider to resolve.
- monitoring Sep 16, 2021, 09:05 PM UTC
We continue to work with Telesystems on this issue. At the moment inbound calls are working again.
- resolved Sep 20, 2021, 05:50 PM UTC
This incident has been resolved.