Owens CC incident

Onbase is experiencing issues

Notice Resolved View vendor source →

Owens CC experienced a notice incident on January 6, 2022, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2022, 03:19 PM UTC
Resolved
Jan 06, 2022, 05:39 PM UTC
Duration
2h 20m
Detected by Pingoru
Jan 06, 2022, 03:19 PM UTC

Update timeline

  1. investigating Jan 06, 2022, 03:19 PM UTC

    ITS is currently investigating an issue related to Onbase Document Management System.

  2. resolved Jan 06, 2022, 05:39 PM UTC

    The Onbase connectivity issue has been resolved. All services are now running. The users who had logged into Onbase this morning should restart their workstation to avoid any lingering issues.