Owens CC incident

Papercut Public Server is Down

Notice Resolved View vendor source →

Owens CC experienced a notice incident on April 27, 2023, lasting 22h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2023, 05:09 PM UTC
Resolved
Apr 28, 2023, 04:08 PM UTC
Duration
22h 58m
Detected by Pingoru
Apr 27, 2023, 05:09 PM UTC

Update timeline

  1. investigating Apr 27, 2023, 05:09 PM UTC

    We are currently working on an issue with the public facing portion of Papercut (https://print.owens.edu). At this time the service is unavailable.

  2. identified Apr 27, 2023, 05:42 PM UTC

    All of our Papercut environment has been brought down due to this issue.

  3. monitoring Apr 28, 2023, 11:14 AM UTC

    The issue has been resolved with internal printing. We are monitoring the situation.

  4. resolved Apr 28, 2023, 04:08 PM UTC

    We have resolved the issue.