Owens CC experienced a critical incident on August 21, 2023, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 21, 2023, 02:22 PM UTC
Our portal is currently unavailable to students and staff. The issue is with our vendor and they are working on the problem.
- identified Aug 21, 2023, 03:06 PM UTC
Our vendor's engineers have identified the problem with Ozone and are working on remediation.
- identified Aug 21, 2023, 06:39 PM UTC
We're still waiting on our vendor to fix Ozone. In the meantime, this page has several resources that may help you, https://www.owens.edu/outage/.
- resolved Aug 21, 2023, 08:32 PM UTC
Access to Ozone has been restored. We will continue to monitor it and we thank you for your patience today.