Overleaf incident

Issue affecting subscriptions

Notice Resolved View vendor source →

Overleaf experienced a notice incident on June 5, 2025, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 12:29 PM UTC
Resolved
Jun 05, 2025, 02:32 PM UTC
Duration
2h 3m
Detected by Pingoru
Jun 05, 2025, 12:29 PM UTC

Update timeline

  1. investigating Jun 05, 2025, 12:29 PM UTC

    We are currently facing an issue that may affect the ability of our users to subscribe or manage their subscription. Please reach out to our support team if you require assistance while we work on resolving the situation.

  2. monitoring Jun 05, 2025, 12:57 PM UTC

    The issue is now resolved and all subscription-related functionality should be back to normal.

  3. resolved Jun 05, 2025, 02:32 PM UTC

    This incident has been resolved.