Overleaf incident

Degraded performance for importing from external URL

Notice Resolved View vendor source →

Overleaf experienced a notice incident on July 12, 2023, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2023, 03:17 PM UTC
Resolved
Jul 12, 2023, 04:26 PM UTC
Duration
1h 8m
Detected by Pingoru
Jul 12, 2023, 03:17 PM UTC

Update timeline

  1. identified Jul 12, 2023, 03:17 PM UTC

    We have identified a problem with refreshing linked external URLs. We are working on a solution.

  2. monitoring Jul 12, 2023, 03:28 PM UTC

    We have rolled out a fix for the issue, and linked external URLs can be refreshed again.

  3. resolved Jul 12, 2023, 04:26 PM UTC

    This incident has been resolved.