Overleaf incident

Outage

Major Resolved View vendor source →

Overleaf experienced a major incident on July 24, 2023 affecting Overleaf and Compiles and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2023, 01:07 PM UTC
Resolved
Jul 24, 2023, 02:24 PM UTC
Duration
1h 16m
Detected by Pingoru
Jul 24, 2023, 01:07 PM UTC

Affected components

OverleafCompilesDocumentationGit Access (git.overleaf.com)

Update timeline

  1. investigating Jul 24, 2023, 01:07 PM UTC

    We are investigating an outage.

  2. investigating Jul 24, 2023, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 24, 2023, 01:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jul 24, 2023, 01:25 PM UTC

    Fix implemented, we are working to bring the service back up

  5. monitoring Jul 24, 2023, 01:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 24, 2023, 02:24 PM UTC

    This incident has been resolved.