Overleaf incident

Problems logging in with newer versions of Firefox

Notice Resolved View vendor source →

Overleaf experienced a notice incident on May 2, 2024, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 06:26 PM UTC
Resolved
May 06, 2024, 06:36 PM UTC
Duration
4d
Detected by Pingoru
May 02, 2024, 06:26 PM UTC

Update timeline

  1. investigating May 02, 2024, 06:26 PM UTC

    Some users with newer versions of Firefox are reporting problems logging in to Overleaf. After submission, the login form reports the error: "captcha check failed: challenge expired". This seems related to compatibility problems between Firefox and reCaptcha. We are currently looking for solutions. For the moment, the workaround is to use another browser.

  2. resolved May 06, 2024, 06:36 PM UTC

    The issue has been resolved in reCaptcha. The login form should now work again in all browsers.