Overleaf incident

Project invites via email not working

Major Resolved View vendor source →

Overleaf experienced a major incident on July 3, 2024 affecting Overleaf, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 10:26 AM UTC
Resolved
Jul 03, 2024, 01:38 PM UTC
Duration
3h 11m
Detected by Pingoru
Jul 03, 2024, 10:26 AM UTC

Affected components

Overleaf

Update timeline

  1. identified Jul 03, 2024, 10:26 AM UTC

    The issue has been identified and we are preparing a fix. We expect it will work again by 11am UTC

  2. identified Jul 03, 2024, 10:28 AM UTC

    A workaround is to accept the invitation from the Project dashboard by clicking on "Join Project" button.

  3. monitoring Jul 03, 2024, 10:50 AM UTC

    The fix has been deployed. The problem is now solved.

  4. monitoring Jul 03, 2024, 10:51 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 03, 2024, 01:38 PM UTC

    This incident has been resolved.