Overleaf incident

Problems processing PayPal payments

Notice Resolved View vendor source →

Overleaf experienced a notice incident on November 21, 2024, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 12:04 PM UTC
Resolved
Nov 21, 2024, 01:28 PM UTC
Duration
1h 23m
Detected by Pingoru
Nov 21, 2024, 12:04 PM UTC

Update timeline

  1. investigating Nov 21, 2024, 12:04 PM UTC

    We're currently investigating a problem processing payments through PayPal. Other payment methods are unaffected.

  2. identified Nov 21, 2024, 12:22 PM UTC

    There is an outage at PayPal that is affecting Overleaf. See https://www.paypal-status.com/history/eventdetails/86199 for more details.

  3. resolved Nov 21, 2024, 01:28 PM UTC

    This incident has been resolved, and PayPal transactions can be processed again.