Overleaf incident

Site down

Critical Resolved View vendor source →

Overleaf experienced a critical incident on December 3, 2024 affecting Overleaf, lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 02:55 PM UTC
Resolved
Dec 03, 2024, 09:14 PM UTC
Duration
6h 18m
Detected by Pingoru
Dec 03, 2024, 02:55 PM UTC

Affected components

Overleaf

Update timeline

  1. investigating Dec 03, 2024, 12:27 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 03, 2024, 02:55 PM UTC

    The site is largely operational but slow. We are investigating the issue.

  3. monitoring Dec 03, 2024, 04:05 PM UTC

    The site is unstable at the moment, and our team is actively working to resolve the issue. We apologize for any inconvenience.

  4. monitoring Dec 03, 2024, 04:39 PM UTC

    The site is now operating normally. We are continuing to monitor for any further issues.

  5. monitoring Dec 03, 2024, 04:45 PM UTC

    The site is now operating normally. We are continuing to monitor for any further issues.

  6. resolved Dec 03, 2024, 09:14 PM UTC

    This incident has been resolved.