Overleaf experienced a minor incident on December 23, 2024 affecting Overleaf, lasting 4h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Overleaf
Update timeline
- investigating Dec 23, 2024, 09:42 AM UTC
There is an issue impacting the copy of some projects. We are currently investigating the issue. Workaround solution to copy a project smaller than 50MB : download the project as a .zip and uploading it again.
- identified Dec 23, 2024, 10:01 AM UTC
There is an issue impacting the copy of some projects. We have identified the root cause of the problem and are working on a fix. Workaround solution to copy a project smaller than 50MB : download the project as a .zip and uploading it again.
- identified Dec 23, 2024, 02:20 PM UTC
The issue has been resolved.
- resolved Dec 23, 2024, 02:22 PM UTC
This incident has been resolved.