Overleaf incident

Issue affecting searching Mendeley references

Minor Resolved View vendor source →

Overleaf experienced a minor incident on May 1, 2025 affecting Overleaf, lasting 22h 23m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 01:40 PM UTC
Resolved
May 02, 2025, 12:03 PM UTC
Duration
22h 23m
Detected by Pingoru
May 01, 2025, 01:40 PM UTC

Affected components

Overleaf

Update timeline

  1. investigating May 01, 2025, 01:40 PM UTC

    We are currently investigating an issue affecting searching your Mendeley library through Advanced Reference Search. Importing a full Mendeley library or refreshing an already linked library does not appear to be affected.

  2. investigating May 02, 2025, 09:46 AM UTC

    This issue is still ongoing and we're working with Mendeley to resolve it.

  3. monitoring May 02, 2025, 10:31 AM UTC

    Searching Mendeley references should work as expected again.

  4. resolved May 02, 2025, 12:03 PM UTC

    This incident has been resolved.