Overleaf incident

Site down

Critical Resolved View vendor source →

Overleaf experienced a critical incident on May 14, 2025 affecting Overleaf, lasting 6h 21m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2025, 06:40 AM UTC
Resolved
May 14, 2025, 01:02 PM UTC
Duration
6h 21m
Detected by Pingoru
May 14, 2025, 06:40 AM UTC

Affected components

Overleaf

Update timeline

  1. investigating May 14, 2025, 06:40 AM UTC

    The site is currently down. Engineers are investigating. We will update as soon as possible.

  2. investigating May 14, 2025, 08:34 AM UTC

    Our team is still working to identify the source of the issue.

  3. investigating May 14, 2025, 09:01 AM UTC

    Our team is continuing to work on identifying the source of the issue

  4. investigating May 14, 2025, 09:35 AM UTC

    Our team is still actively working to identify the source of the issue

  5. investigating May 14, 2025, 10:00 AM UTC

    Our team is still investigating the source of the issue.

  6. investigating May 14, 2025, 10:10 AM UTC

    Our team has identified the source of the issue, and is working on a solution.

  7. monitoring May 14, 2025, 10:16 AM UTC

    Overleaf is now operating normally. We are continuing to monitor for any further issues. Thank you for your patience.

  8. resolved May 14, 2025, 01:02 PM UTC

    This incident has been resolved.