Ouriginal experienced a minor incident on May 31, 2020 affecting Report Processing, lasting 18h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Report Processing
Update timeline
- investigating Jun 01, 2020, 06:00 AM UTC
We are currently investigating this issue.
- investigating Jun 01, 2020, 06:40 AM UTC
We are continuing to investigate this issue.
- identified Jun 01, 2020, 06:40 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 01, 2020, 08:32 AM UTC
We are continuing to work on a fix for this issue. Updates will come. Integrated systems should keep polling for result.
- identified Jun 01, 2020, 11:21 AM UTC
We decided for a permanent fix, meaning that the issue will take longer to resolve than for a temporary solution. Code is currently being updated. Expect major delays throughout the day.
- resolved Jun 01, 2020, 05:32 PM UTC
This incident has been resolved. All systems back to normal. However, delays will remain until queues are empty.