Ouriginal incident

Lag when opening reports

Minor Resolved View vendor source →

Ouriginal experienced a minor incident on October 9, 2020 affecting Report Processing, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2020, 10:50 AM UTC
Resolved
Oct 09, 2020, 04:50 PM UTC
Duration
5h 59m
Detected by Pingoru
Oct 09, 2020, 10:50 AM UTC

Affected components

Report Processing

Update timeline

  1. investigating Oct 09, 2020, 10:50 AM UTC

    Some customers are currently experiencing some lag when opening reports. We are currently investigating the issue

  2. investigating Oct 09, 2020, 01:51 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 09, 2020, 01:54 PM UTC

    The issue has been identified. We are working on a fix.

  4. monitoring Oct 09, 2020, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 09, 2020, 04:50 PM UTC

    This incident has been resolved.