Ouriginal incident

Delayed report generation

Minor Resolved View vendor source →

Ouriginal experienced a minor incident on November 18, 2020 affecting Report Processing, lasting 11h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2020, 08:37 AM UTC
Resolved
Nov 18, 2020, 08:23 PM UTC
Duration
11h 45m
Detected by Pingoru
Nov 18, 2020, 08:37 AM UTC

Affected components

Report Processing

Update timeline

  1. identified Nov 18, 2020, 08:37 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 18, 2020, 08:23 PM UTC

    While scaling out our infrastructure to meet the increased system load we encountered an unexpected issue. This has now been fixed. The check queue which has unfortunately built up is processed and in a few hours all waiting reports should be there. Sorry if you were affected by the delay!