Ouriginal experienced a major incident on April 14, 2021 affecting Email submissions and Web submissions and 1 more component, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 14, 2021, 12:31 PM UTC
We are currenctly investigating the issue
- identified Apr 14, 2021, 01:14 PM UTC
The issue has been identified and we are working on the fix
- identified Apr 14, 2021, 02:32 PM UTC
Still working on a fix for the problem, no estimated solution time. Next update in 30 min.
- identified Apr 14, 2021, 03:02 PM UTC
Still working on a fix for the problem, no estimated solution time. Next update in 30 min.
- identified Apr 14, 2021, 03:32 PM UTC
Still working on a fix for the problem, no estimated solution time. Documents sent during this incident are queued and will be processed when the problem is resolved. Next update in 30 min
- resolved Apr 14, 2021, 04:00 PM UTC
The incident has been resolved. Backlog of documents will be handled as soon as possible.