Ouriginal incident

Delayed report generation

Major Resolved View vendor source →

Ouriginal experienced a major incident on April 14, 2021 affecting Email submissions and Web submissions and 1 more component, lasting 14h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2021, 04:22 PM UTC
Resolved
Apr 15, 2021, 06:55 AM UTC
Duration
14h 33m
Detected by Pingoru
Apr 14, 2021, 04:22 PM UTC

Affected components

Email submissionsWeb submissionsReport Processing

Update timeline

  1. investigating Apr 14, 2021, 04:22 PM UTC

    Incident reopened, we are investigating. Sent documents will be queued. Next update in 30 minutes.

  2. monitoring Apr 14, 2021, 05:00 PM UTC

    All services are working, next update in 30 min.

  3. monitoring Apr 14, 2021, 05:27 PM UTC

    All services are working, next update in 90 min.

  4. monitoring Apr 14, 2021, 07:05 PM UTC

    All services working, next update in 12 hours.

  5. resolved Apr 15, 2021, 06:55 AM UTC

    Incident resolved.