Ouriginal incident

Old web inbox document uploads failing

Major Resolved View vendor source →

Ouriginal experienced a major incident on September 21, 2021 affecting Ouriginal Webinbox, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2021, 07:35 AM UTC
Resolved
Sep 21, 2021, 10:24 AM UTC
Duration
2h 48m
Detected by Pingoru
Sep 21, 2021, 07:35 AM UTC

Affected components

Ouriginal Webinbox

Update timeline

  1. investigating Sep 21, 2021, 07:35 AM UTC

    We are currently investigating. Only the old web inbox (https://secure.urkund.com/account/) is affected. As workaround use new webinbox (https://secure.urkund.com/inbox/).

  2. identified Sep 21, 2021, 08:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 21, 2021, 10:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 21, 2021, 10:24 AM UTC

    This incident has been resolved.

  5. postmortem Apr 05, 2022, 07:46 AM UTC

    Not and incident.