Ouriginal incident

Download of submitted files from report view issue

Ouriginal experienced a notice incident on September 28, 2021 affecting Ouriginal Plagiarism Detection Result Interface, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started: Sep 28, 2021, 07:02 AM UTC
Resolved: Sep 28, 2021, 10:09 AM UTC
Duration: 3h 6m
Detected by Pingoru: Sep 28, 2021, 07:02 AM UTC

Affected components

Ouriginal Plagiarism Detection Result Interface

Update timeline

investigating Sep 28, 2021, 07:02 AM UTC

Currently downloads of the original submission document from within the analysis report seems not to work (error message "document is no longer available or you are not allowed to download"). However all files are there and download via webinbox or admin panel can be used to download as temporary workaround while we investigate.
monitoring Sep 28, 2021, 08:30 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 28, 2021, 10:09 AM UTC

This incident has been resolved.