Ouriginal experienced a notice incident on October 26, 2021 affecting Canvas LTI integration, lasting 5h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Canvas LTI integration
Update timeline
- identified Oct 26, 2021, 03:28 PM UTC
We have found that our interface with Canvas stopped returning reports around 2am this morning. Now the service is up again and busy processing the queue. We expect that in a few hours the backlog will have been cleared.
- monitoring Oct 26, 2021, 03:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 26, 2021, 08:53 PM UTC
All results from the queue have been sent, Canvas interface working normally. Incident resolved.