Ouriginal experienced a critical incident on March 11, 2025 affecting Email submissions and Ouriginal Plagiarism Detection Result Interface, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 11, 2025, 12:33 PM UTC
We've run into some issues. Ouriginal by Turnitin is currently experiencing an unexpected service incident. During this time, you may find that you are not able to see the reports. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- investigating Mar 11, 2025, 01:33 PM UTC
We are continuing to investigate this issue.
- investigating Mar 11, 2025, 02:28 PM UTC
We've run into some issues. Ouriginal by Turnitin is currently experiencing an unexpected service incident. During this time, you may find that you are not able to see the reports or get any reports from email submissions. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- investigating Mar 11, 2025, 03:03 PM UTC
We are continuing to investigate this issue.
- investigating Mar 11, 2025, 03:25 PM UTC
We've run into some issues. Ouriginal by Turnitin is currently experiencing an unexpected service incident. During this time, you may find that you are not able to get any reports from email submissions. We invite you to track the progress of this incident while we work to bring the service back to optimum health.
- resolved Mar 11, 2025, 04:07 PM UTC
We've fixed it! Due to an unexpected incident, you may have been unable to see your reports and to get email submissions analyzed in Ouriginal by Turnitin today. We are pleased to advise that service has been restored. The incident occurred between the following times: Email submissions: PST: March 10th, 17:00 - March 11th, 07:50 GMT: March 11th, 01:00am - March 11th 3:50pm AEDT: March 11th, 12:00 - March 12th, 02:50 View reports: PST: March 11th, 01:30 - March 11th, 07:30 GMT: March 11th, 09:30am - March 11th 3:30pm AEDT: March 11th, 20:30 - March 12th, 02:30 We regret any inconvenience this may have caused if you were impacted by today's incident.