OTOY experienced a minor incident on June 19, 2016 affecting OTOY Account System, lasting 6h 55m. The incident has been resolved; the full update timeline is below.
Affected components
OTOY Account System
Update timeline
- investigating Jun 19, 2016, 11:58 PM UTC
We're currently experiencing an issue with account verification and password recovery email transmission. We are currently investigating the cause and will post updates as we progress.
- resolved Jun 20, 2016, 06:54 AM UTC
We have resolved the issue impacting email delivery from the SSO system, and verified that the problem is resolved.