OTOY incident

Increased API Errors

Critical Resolved View vendor source →

OTOY experienced a critical incident on September 1, 2020 affecting OctaneLive API and OctaneLive Gateway, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2020, 02:52 AM UTC
Resolved
Sep 01, 2020, 04:45 AM UTC
Duration
1h 52m
Detected by Pingoru
Sep 01, 2020, 02:52 AM UTC

Affected components

OctaneLive APIOctaneLive Gateway

Update timeline

  1. investigating Sep 01, 2020, 02:52 AM UTC

    We are currently investigating this issue.

  2. identified Sep 01, 2020, 03:18 AM UTC

    We have identified an issue caused by a sudden increase in load and have implemented changes to mitigate the impact.

  3. resolved Sep 01, 2020, 04:45 AM UTC

    This incident has been resolved.