OTOY incident

Render site outage

Minor Resolved View vendor source →

OTOY experienced a minor incident on August 4, 2015, lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2015, 06:41 PM UTC
Resolved
Aug 05, 2015, 12:59 AM UTC
Duration
6h 18m
Detected by Pingoru
Aug 04, 2015, 06:41 PM UTC

Update timeline

  1. identified Aug 04, 2015, 06:41 PM UTC

    The render.otoy.com website is currently offline as we update some components. We expect the downtime to last no longer than 4 hours, and will post updates as we progress.

  2. identified Aug 04, 2015, 09:46 PM UTC

    We've completed core updates and are finalizing some changes. We expect the site to be back up within the next hour.

  3. identified Aug 04, 2015, 11:04 PM UTC

    The forums and account systems are back online. We are still in the process of restoring the manuals and some file uploads.

  4. resolved Aug 05, 2015, 12:59 AM UTC

    We have completed the upgrade and the site should be functioning again. Please email [email protected] if you experience any issues.