OTOY experienced a minor incident on October 3, 2017, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 03, 2017, 07:56 PM UTC
We are currently investigating an issue with the X.IO service, we will provide updates shortly.
- identified Oct 03, 2017, 09:30 PM UTC
We have identified the issue and are currently deploying a fix.
- monitoring Oct 03, 2017, 09:55 PM UTC
We have deployed a fix and are currently monitoring for any further issues.
- resolved Oct 03, 2017, 10:20 PM UTC
This issue is now resolved, if you experience any further problems please open a ticket at https://help.otoy.com.