OTOY experienced a major incident on September 18, 2015, lasting 4d 5h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 18, 2015, 08:05 PM UTC
We have identified an issue with our database server and will provide an update within an hour.
- identified Sep 18, 2015, 09:12 PM UTC
We are continuing to work on this issue, we will provide an update within the next 2 hours on the status of the site.
- monitoring Sep 18, 2015, 10:53 PM UTC
We had a hardware issue that has been resolved, and will be performing further maintenance tonight to avoid further issues.
- resolved Sep 23, 2015, 01:48 AM UTC
This incident has been resolved.