OTOY incident

OctaneLive Server Degraded Performance

Minor Resolved View vendor source →

OTOY experienced a minor incident on November 18, 2015 affecting OctaneLive API, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2015, 04:50 AM UTC
Resolved
Nov 18, 2015, 09:09 AM UTC
Duration
4h 19m
Detected by Pingoru
Nov 18, 2015, 04:50 AM UTC

Affected components

OctaneLive API

Update timeline

  1. investigating Nov 18, 2015, 04:50 AM UTC

    We're currently investigating an issue with the OctaneLive server.

  2. monitoring Nov 18, 2015, 06:04 AM UTC

    We have taken measures to minimize impact on users, and will be performing further maintenance in the next 18 hours to avoid further issues.

  3. resolved Nov 18, 2015, 09:09 AM UTC

    We have identified the issue and the OctaneLive server has resumed normal operations. We will continue to monitor the service, so please email [email protected] if you are still experiencing any issues.