OTOY experienced a minor incident on February 28, 2017 affecting OctaneRender Cloud, lasting 8h 4m. The incident has been resolved; the full update timeline is below.
Affected components
OctaneRender Cloud
Update timeline
- identified Feb 28, 2017, 08:05 PM UTC
An ongoing availability issue with Amazon's s3 service is currently impacting several of our services. We're monitoring this incident and are working to mitigate the impact where possible.
- monitoring Feb 28, 2017, 11:09 PM UTC
Amazon Web Services has confirmed that the availability issue has been resolved. We are monitoring our services to ensure there are no other issues.
- resolved Mar 01, 2017, 04:09 AM UTC
We have confirmed that our services have resumed normal operations. Please email [email protected] if you experience any issues.