OTOY incident
CDN Outage affecting SSO sign-in system and Octane LiveDB
OTOY experienced a major incident on June 8, 2021 affecting OTOY Account System and OctaneLive API and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 08, 2021, 10:20 AM UTC
We are currently experiencing an issue with our CDN provider that is affecting our SSO Sign-in system and OctaneRender's LiveDB. Please note that this issue does not affect OctaneRender licensing, and the impact on our SSO system is only cosmetic in nature and is still functional. For further information, please check the related incident Report on Fastly's statuspage here: https://status.fastly.com/incidents/vpk0ssybt3bj
- identified Jun 08, 2021, 10:31 AM UTC
Updating list of affected components.
- identified Jun 08, 2021, 10:31 AM UTC
Updating list of affected components.
- monitoring Jun 08, 2021, 10:58 AM UTC
A fix has been implemented by our CDN provider and we are monitoring for any further issues.
- resolved Jun 08, 2021, 11:46 AM UTC
This incident has been resolved.