OTOY incident

Server Maintenance 2016-07-18 02:00 UTC

Minor Resolved View vendor source →

OTOY experienced a minor incident on July 15, 2016 affecting OctaneLive API, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2016, 12:07 AM UTC
Resolved
Jul 18, 2016, 02:41 AM UTC
Duration
3d 2h
Detected by Pingoru
Jul 15, 2016, 12:07 AM UTC

Affected components

OctaneLive API

Update timeline

  1. scheduled Jul 15, 2016, 12:07 AM UTC

    We will be performing scheduled maintenance on our core infrastructure on Monday, July 18 2016 - 02:00 UTC. We anticipate the maintenance to last no longer than 20 minutes, during which time OctaneLive & the customer area will be unavailable. Please note that you will be unable to activate/deactivate licenses during this period.

  2. scheduled Jul 18, 2016, 12:59 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Jul 18, 2016, 02:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. monitoring Jul 18, 2016, 02:18 AM UTC

    We have completed the scheduled maintenance and we have resumed normal operation. Please email [email protected] if you experience any issues.

  5. completed Jul 18, 2016, 02:41 AM UTC

    The scheduled maintenance has been completed.