Otera incident

Studio access issue

Minor Resolved View vendor source →

Otera experienced a minor incident on August 28, 2025, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 09:30 AM UTC
Resolved
Aug 28, 2025, 10:20 AM UTC
Duration
50m
Detected by Pingoru
Aug 28, 2025, 09:30 AM UTC

Update timeline

  1. resolved Aug 29, 2025, 09:10 AM UTC

    On 28 August 2025, DeepOpinion Studio was inaccessible from 10:30–11:20 CET due to a repository sync issue during a routine key rotation. This only impacted Studio access — customer automations were not affected. The issue is now resolved. We have updated our procedures to prevent similar occurrences.