Otera incident

Webhooks and some Sign-Ins are failing due to studio.otera.ai migration change

Notice Resolved View vendor source →

Otera experienced a notice incident on January 27, 2026, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 08:40 AM UTC
Resolved
Jan 27, 2026, 10:04 AM UTC
Duration
1h 23m
Detected by Pingoru
Jan 27, 2026, 08:40 AM UTC

Update timeline

  1. investigating Jan 27, 2026, 08:40 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 27, 2026, 09:47 AM UTC

    We identified that some HTTP clients were not following the redirect from *.deepopinion.ai to *.otera.ai correctly. To resolve this, we've changed our approach—requests to *.deepopinion.ai are now handled internally and will respond under the same domain, eliminating the need for client-side redirects.

  3. resolved Jan 27, 2026, 10:04 AM UTC

    The fix has been applied and is working as expected. All systems are now operating normally. We'll continue monitoring to ensure stability.