Otera incident

Incident — High latency on executions

Notice Resolved View vendor source →

Otera experienced a notice incident on February 6, 2026, lasting 8h 34m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 01:41 PM UTC
Resolved
Feb 06, 2026, 10:15 PM UTC
Duration
8h 34m
Detected by Pingoru
Feb 06, 2026, 01:41 PM UTC

Update timeline

  1. investigating Feb 06, 2026, 01:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 06, 2026, 03:32 PM UTC

    We've increased infrastructure capacity. Executions are processing quickly, but there's a backlog in the queue. Performance will continue to improve over the next few hours as we clear it. We're actively monitoring and will update once fully resolved.

  3. resolved Feb 06, 2026, 10:15 PM UTC

    Resolved: Earlier today we experienced a significant increase in execution volume. During the ramp-up of infrastructure to handle the extra load, executions were temporarily slower than usual. Capacity has been scaled and performance is back to normal.