Otera incident

We are seeing raised issues with document splitting agent

Major Resolved View vendor source →

Otera experienced a major incident on June 24, 2026 affecting Studio API health - EU, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 02:09 PM UTC
Resolved
Jun 24, 2026, 06:31 PM UTC
Duration
4h 22m
Detected by Pingoru
Jun 24, 2026, 02:09 PM UTC

Affected components

Studio API health - EU

Update timeline

  1. identified Jun 24, 2026, 02:09 PM UTC

    The issue has been identified and fix is being implemented.

  2. monitoring Jun 24, 2026, 03:07 PM UTC

    A fix has been deployed. We are monitoring.

  3. monitoring Jun 24, 2026, 04:53 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 24, 2026, 06:31 PM UTC

    The incident has been resolved.