Otera incident

Increase in agent error rates

Minor Resolved View vendor source →

Otera experienced a minor incident on July 14, 2026 affecting Studio API health - EU, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 01:03 PM UTC
Resolved
Jul 14, 2026, 05:35 PM UTC
Duration
4h 32m
Detected by Pingoru
Jul 14, 2026, 01:03 PM UTC

Affected components

Studio API health - EU

Update timeline

  1. investigating Jul 14, 2026, 01:03 PM UTC

    We are seeing small increase in agent error rates. We are currently investigating.

  2. monitoring Jul 14, 2026, 02:57 PM UTC

    A fix has been implemented, we are currently monitoring.

  3. resolved Jul 14, 2026, 05:35 PM UTC

    The incident has been resolved.