Osano incident

Web Application Login Errors for my.osano.com

Minor Resolved View vendor source →

Osano experienced a minor incident on June 11, 2025 affecting Customer Authentication and Web User Interface, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 07:28 PM UTC
Resolved
Jun 11, 2025, 07:53 PM UTC
Duration
25m
Detected by Pingoru
Jun 11, 2025, 07:28 PM UTC

Affected components

Customer AuthenticationWeb User Interface

Update timeline

  1. investigating Jun 11, 2025, 07:28 PM UTC

    We are currently investigating this issue.

  2. identified Jun 11, 2025, 07:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2025, 07:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2025, 07:53 PM UTC

    This incident has been resolved.