Osano incident

Some users are reporting issues logging into the web application

Notice Resolved View vendor source →

Osano experienced a notice incident on January 10, 2023 affecting Web User Interface, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2023, 04:27 PM UTC
Resolved
Jan 10, 2023, 08:00 PM UTC
Duration
3h 32m
Detected by Pingoru
Jan 10, 2023, 04:27 PM UTC

Affected components

Web User Interface

Update timeline

  1. investigating Jan 10, 2023, 04:27 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 10, 2023, 08:00 PM UTC

    The engineering team was able to rule out any issues with Osano's authentication services.