Osano incident

AWS us-east-1 Outage

Major Resolved View vendor source →

Osano experienced a major incident on June 13, 2023 affecting Web User Interface and Data Subject Access Request (Public), lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:37 PM UTC
Resolved
Jun 13, 2023, 10:48 PM UTC
Duration
3h 11m
Detected by Pingoru
Jun 13, 2023, 07:37 PM UTC

Affected components

Web User InterfaceData Subject Access Request (Public)

Update timeline

  1. investigating Jun 13, 2023, 07:37 PM UTC

    The Osano web application is experiencing outages due to a regional outage in our cloud computing provider. AWS us-east-1 is experiencing a major outage and no timeline has been provided for restoring service. Cookie consent is operating normally.

  2. investigating Jun 13, 2023, 07:40 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 13, 2023, 08:52 PM UTC

    AWS services are slowly coming back online. We will continue to monitor the stability of the Osano services.

  4. resolved Jun 13, 2023, 10:48 PM UTC

    Osano services are back to normal.