Osano incident

US west coast consent recording service is experiencing intermittent failures

Minor Resolved View vendor source →

Osano experienced a minor incident on August 31, 2021 affecting Consent Management - Oregon, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 09:59 PM UTC
Resolved
Aug 31, 2021, 11:10 PM UTC
Duration
1h 10m
Detected by Pingoru
Aug 31, 2021, 09:59 PM UTC

Affected components

Consent Management - Oregon

Update timeline

  1. monitoring Aug 31, 2021, 09:59 PM UTC

    The Osano engineering team identified degraded performance in the US West region related to intermittent network connectivity issues in AWS' Oregon region.

  2. monitoring Aug 31, 2021, 11:09 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Aug 31, 2021, 11:10 PM UTC

    Amazon Web Services has resolved the issue affecting network connectivity within a single Availability Zone (usw2-az2) in the US-WEST-2 Region.