Osano incident

Partial Service Outage Affecting DSAR request submission service

Minor Resolved View vendor source →

Osano experienced a minor incident on January 24, 2022 affecting Data Subject Access Request (Public), lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2022, 03:16 PM UTC
Resolved
Jan 24, 2022, 10:20 PM UTC
Duration
7h 3m
Detected by Pingoru
Jan 24, 2022, 03:16 PM UTC

Affected components

Data Subject Access Request (Public)

Update timeline

  1. investigating Jan 24, 2022, 03:16 PM UTC

    Osano's DSAR Service is experiencing degraded performance which affects the servicing of end-user DSAR request submissions via Osano. We are currently investigating.

  2. resolved Jan 24, 2022, 10:20 PM UTC

    This incident has been resolved.